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Manager, Mortgage Operations

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual for a Mortgage Operations Manager.

GENERAL SUMMARY
The Mortgage Operations Manager reports to the VP of Lending and is responsible for the successful management of all aspects of the mortgage lending operations - from processing the loan applications to the delivery of loans to the secondary market. The incumbent provides leadership, guidance, training and support to the team, and ensures administrative and operational compliance with all Investor and regulatory requirements, as well as NIH Federal Credit Union policies and procedures.

MAJOR DUTIES AND RESPONSIBILITIES
Mortgage Operations Execution

  • Responsible for the operational excellence and regulatory compliance as it relates to first and second mortgage loan processing, underwriting, closing, post-closing and investor delivery, and compliance with all Investors and NIHFCU guidelines.
  • Designs and implements work flow processes and practices from the receipt of application through post-closing and loan delivery that results in efficient and accurate loan processing and closing, and ensures the highest levels of productivity and quality.
  • Ensures that applications are processed, underwritten, funded and sold within the required timeframes and without actionable error, minimizing repurchases, lock extensions and payment of cure fees. In addition, contributes to overall profitability by monitoring and managing general and administrative expenses.
  • Works with the VP of Lending and SVP, CLO to develop strategic directions and sets productivity goals and performance requirements to ensure collaboration with Sales Production staff and other internal/external departments in order to maximize funding volume while maintaining strict adherence to NIHFCU policies and investor guidelines.
  • As the ultimate decision maker on residential lending approvals/denials, holds the highest level of underwriting and exception authority within the department.
  • Maintains responsibility for managing the quality assurance review process and works to prevent investor repurchase requests.
  • Oversees the post-closing process and tracking of any trailing documents, including but not limited to final title policies and recorded DOTs/Mortgages.
  • Provides guidance in resolving complex or challenging loan transactions to yield the best possible outcomes while giving staff the opportunity to develop and recommend solutions.
  • Monitors quality assurance and timelines of workflow by:
  •  o Analyzing and monitoring team workflow and loan pipeline
     o Implementing procedures/guidelines for uniformity and quality standards
     o Ensuring adherence to regulatory/compliance requirements
  • Keeps abreast of all new and changing regulatory compliance and investors’ requirement changes in the mortgage lending industry, and takes the training courses necessary to gain the knowledge and understanding needed to implement processes, procedures and system updates to ensure compliant mortgage operations.
  • Provides compliance training, guidance and tools needed to the mortgage operations team to ensure that the department operates in compliance with all investors’ requirements, federal and state regulations, as well as fair lending practices.
  • Assists with the implementation of new mortgage product development efforts and handles new loan products implementation, to include the update of the mortgage program guidelines, the new product implementation within the mortgage Loan Origination System (MortgageBot LOS) and the online mortgage application system (MortgageBot POS), works with the documents provider (DocMagic), as needed, to create the new product specific documents, testing and training for the Mortgage Operations Team.

Staff Development, Coaching and Training

  • Recommends staffing levels and personnel actions such as hiring, firing, promotions, transfers, salary actions, and staff training.
  • Manages and forecasts staffing needs to support the changing demands of production levels.
  • Accountable for recruiting, hiring, developing and retaining qualified, high-performing operations staff.
  • Develops staff through a combination of goal-setting, delegation, training, coaching and performance management to ensure all employees have the knowledge, skills, and abilities to meet performance quality and productivity targets.
  • Performs management activities including, but not limited to performance reviews, performance improvement plans, coaching and training, scheduling work hours, and cross-training.
  • Manages, monitors and provides feedback on the achievement of performance goals, productivity, efficiency and quality of work product.

Member Service

  • Provides leadership, training and coaching to the operations staff to ensure the highest level of member service throughout the loan process. Establishes customer service delivery standards and monitors service levels against such standards on a regular basis.
  • Assists, as necessary, with the resolution of any customer service issues escalated to management level, and exercises professional judgment in further escalating to the SVP/ CLO or VP of Lending only when necessary.
  • Responds to all escalated loan-level scenarios promptly and thoroughly, and communicates resolved issues to all stakeholders to further improve processes and/or avoid similar problems from arising in the future.

Position Requirements

  • Bachelor’s degree or equivalent experience in Mortgage Operations is required.
  • A minimum of five years of experience in an operations management role required.
  • A minimum of ten years of mortgage banking operations experience required.
  • Must demonstrate a thorough knowledge of Fannie Mae/Freddie Mac guidelines, as well as credit union lending policies, procedures, and regulations.
  • Must possess detailed knowledge of mortgage lending compliance regulations to include, but not limited to TILA-RESPA, Reg. Z, Reg. B, FCRA, ECOA, HMDA, HPML, QM/ATR.
  • Must possess a thorough understanding of the requirements and features of the mortgage loan programs similar to those offered by NIHFCU, other private investors, and the secondary mortgage market.
  • Competence with Systems such as: Microsoft Word, Excel, Outlook, Internet, E-mail and mortgage loan origination and processing software. Excellent oral and written communication, analytical, and interpersonal skills required../li>
  • Analytical decision-making ability with attention to details.
  • Ability to learn and work in a fast-paced work environment.
  • Ability to multitask and prioritize work.

REQUIRED COMPLIANCE COURSES
Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).

Attend all BSA training or complete and pass all online BSA training tests as applicable.

LANGUAGE SKILLS
Ability to read, write and comprehend the English language and understand basic instructions, correspondence and emails.

MATHEMATICAL SKILLS
Ability to apply concepts such as fractions, percentages, addition, subtraction, multiplication, and division in all units of measure using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money. Ability to calculate figures and amounts and work with statistical concepts.

REASONING ABILITY
Ability to understand and carry out basic instructions.

PHYSICAL ABILITY

AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) and its AMENDMENTS ACT OF 2008 (ADAAA) SPECIFICATIONS

PHYSICAL REQUIREMENTS
Perform primary sedentary work with limited physical exertion and occasional lifting up to 25 lbs. must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS
Must be able to routinely perform work indoors in a climate-controlled private office with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently and work effectively either on your own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

This is a full-time position with competitive benefits and salary commensurate with experience.


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ATM Operations Specialist

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual for a ATM Operations Specialist.

GENERAL SUMMARY
The ATM Operations Specialist is responsible for performing operational support duties of the ATM/ITM fleet. Assisting the Manager of Payments & Card Services as directed by performing ATM cash and deposit reconciliation duties, monitoring ATM/ITM status and currency usage, assisting in the proposal and installation process, and investigating ATM related electronic fund transfer (EFT) disputes or fraudulent issues. This position will also be responsible for cash replenishments, ordering supplies, maintenance of ATM/ITM machines, support for branch centers and ATM related vendors, including phone support and assistance with ATM/ITM training as needed. Occasional travel, both local and out of town.

MAJOR DUTIES AND RESPONSIBILITIES

  • Responsible for the prompt and accurate processing and settlement of ATM transactions deposited by members on a daily basis, timely processing of credit union’s bank by mail transactions, applying the proper holds and/or memos and other deposit related functions.
  • Monitor First Data Tracker Online system to ensure that ATMs/ITMs are functioning properly including coordinating with vendors any repairs, supplies and software upgrades. Document ATM maintenance information as necessary.
  • Oversee service vendor relationships to ensure service issues are resolved quickly, troubleshoot problems and escalate issues as required and ensure all calls made to the ATM Incident Manager Application are properly documented and followed through to a final resolution, as well as ensure the ticket system is updated with accurate and timely information.
  • Oversees ATM cash management including ATM balancing and reconcilement. Monitors cash availability for ATMs, forcasts ATM cash usage and manages cash replenishements.
  • Oversees armored courier management including confirming cash load, opening service requests, following up on open service requests and escalating overdue service requests, as well as research notifications of ATM shortages, file claims with armored courier as required, manage open claims and ensure that payment is received and review armored courier invoice discrepancies to determine steps necessary to resolve the discrepancy.
  • Initiate communication with supervisors and/or managers of other departments in the credit union as needed to resolve issues related to ATM Operations.
  • Responsible for ATM/ITM disputes, claims and account adjustments via the STAR network and corrections on member accounts in a timely manner. Submit necessary claim documentation to the Accounting Department for general ledger reconciliation.
  • Keep department manager abreast of any suspicious activity that may cause the credit union to sustain a loss.
  • Prepares reports for management and other departments on ATM and card programs. Compiles data and assists in preparing monthly productivity reports.
  • Maintain a working knowledge of the duties and responsibilities of other positions within the Payments & Card Services Department and act as a backup when necessary.
  • Assist Risk Management with fraud control programs and procedures related to ATM and cards.
  • Remains knowledgeable of and adheres to NIHFCU policies and procedures, and all applicable regulations.
  • Acts as Subject Matter Expert in ATM Operations training for internal department staff and frontline staff.
  • Participate in cross-functional work groups to implement organizational initiatives as required.
  • Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices.
  • Access member or employee personal and financial information only as required by the job. Maintain the confidentiality and security.
  • Report to the position supervisor, the Security Officer, the Audit/Compliance Manager, or the Director of Risk Management any actual or suspected fraud or financial dishonesty or wrong-doing involving member transactions and employees.
  • Perform other related work as assigned by the Manager of Payments & Card Services and display initiative using available resources to achieve established goals.

EDUCATION & EXPERIENCE
Associate Degree in Accounting, Finance, Communications or related field. A high school diploma and equivalent experience in financial industry, preferably in ATM card operations, retail banking or Accounting totaling 3 years may be substituted in place of a two-year degree. A working knowledge of federal rules and regulations as they apply to credit unions, banks and financial service organizations. Ability to prioritize and handle multiple tasks as well as work effectively under pressure and to meet deadlines. Employee must have strong attention to detail, excellent interpersonal, communications, problem-solving, analytical and member service skills required. Employee must possess an understanding of how to operate standard office equipment, and perform at an intermediate-level in Microsoft Office Excel, Word, Outlook and additional proprietary applications. Employee must be able to perform in computer intensive environments, comprehend the interaction of electronic system interfaces, and possess intermediate-level skills to retrieve and convert the form of electronic data into a format useful in other productive operations.

REQUIRED COMPLIANCE COURSES
Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).

Attend all BSA training or complete and pass all online BSA training tests as applicable.

LANGUAGE SKILLS
Ability to read, write and comprehend the English language and understand basic instructions, correspondence and emails.

MATHEMATICAL SKILLS
Ability to apply concepts such as fractions, percentages, addition, subtraction, multiplication, and division in all units of measure using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money. Ability to calculate figures and amounts and work with statistical concepts.

REASONING ABILITY
Ability to understand and carry out basic instructions.

PHYSICAL ABILITY

AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) and its AMENDMENTS ACT OF 2008 (ADAAA) SPECIFICATIONS

PHYSICAL REQUIREMENTS
Perform primary sedentary work with limited physical exertion and occasional lifting up to 25 lbs. must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS
Must be able to routinely perform work indoors in a climate-controlled private office with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently and work effectively either on your own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

This is a full-time position with competitive benefits and salary commensurate with experience.


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Senior Accountant

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual for a Senior Accountant.

GENERAL SUMMARY
This position is responsible for: This position is responsible for reviewing expense classification, provides summarization of financial data of the credit union's income and expense transactions and prepares monthly closing entries as needed. The position reviews and analyzes monthly variances and investigates and resolves identified errors. This position is responsible for effective payroll processing and preparation of entries to the general ledger according to generally accepted accounting principles ensuring NIHFCU compliance with applicable federal, state and local regulations. The position functions with limited supervision. The employee is expected to exercise judgment to plan and accomplish goals in conjunction with NIHFCU policies and procedures. The employee will collaborate with management, and contribute to cross-functional work groups to improve credit union operating efficiency and effectiveness.

MAJOR DUTIES AND RESPONSIBILITIES

  • Maintain confidentiality of credit union information.
  • Process payroll. This includes timesheet management and processing and tracking employee benefits. Prepare all general ledger entries related to payroll. Prepare all monthly, quarterly, and year-end reports and tax filings.
  • Reconcile and monitor accounts related to deferred employee benefit contributions.
  • Maintain daily posting and reconciliation of general ledger accounts pertaining to credit card transactions (PSCU).
  • Maintain daily posting and reconciliation of general ledger accounts pertaining to daily ATM settlements.
  • Reconcile and monitor various general ledger accounts such as clearing accounts, accrued income and accrued liability balances.
  • Reconcile general ledger control accounts pertaining to share and loan balances to the core system.
  • Reconcile and monitor general ledger accounts pertaining to insurance premiums pertaining to GAP insurance and credit/life and disability.
  • Perform month-end closing duties including, but not limited to posting adjusting journal entries, reconciling general ledger accounts, analyzing trends in operating expenses.
  • Reconcile assigned detail general ledger account to financial statements.
  • Prepare NCUA Satex schedule for the Balance Sheet on a monthly basis.
  • Prepare schedules for regulatory report NCUA 5300 Call Report on a quarterly basis.
  • Provide backup for the following functions including, but not limited to:
  •   o The accounts payable function. The review of all bills incurred by the Credit Union and assigning the   appropriate general ledger account and cost center to each bill, route invoice to owner for approval, issue check, maintain paid bill files, and handle billing questions/errors with vendors.
     o Prepare schedules and file regulatory report FR 2900 on a weekly basis.
     o Prepare MBL daily loan payments report and reconcile MBL GL to FMS.
     o Prepare daily bank reconciliations for Federal Reserve and ACH.
  • Utilize software to generate data reports as required.
  • Monitor changes to regulatory guidelines and ensure accounting processes comply with generally accepted accounting requirements.
  • Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices.
  • Attends all assigned training and successfully completes training tests as applicable.
  • Provide leadership through personal actions and day-to-day management practices to support NIHFCU's values.
  • Reports to the Manager of Accounting, Human Resources or to senior management any actual or suspected fraud or financial dishonesty or wrong-doing involving Member transactions, employees, or NlHFCU.
  • Provide historical schedules and analysis as requested for audit and review activities of NIHFCU operations by internal audit, compliance personnel, external auditor and examiners.
  • Team with other NIHFCU employees and provide guidance for proper entry and reporting of transaction activity in a timely and accurate manner.
  • Access Member or Employee's personal and financial information only as required by the job. Maintain the confidentiality and security of all Member or Employee's personal and financial information.
  • The ability to be bonded.

EDUCATION & EXPERIENCE
Employee should have a minimum BA/BS degree (or equivalent in the case of international candidates) in Accounting, Finance or Business Administration, with three years of experience preferred. Five years of progressive accounting experience may be substituted for BA/BS degree when accompanied with an Accounting Certificate.

TECHNICAL SKILLS
Employee must possess an understanding of how to operate standard office equipment effectively, demonstrated ability to work with associates and senior management as well as external parties such as auditors/examiners and vendors, and perform at an intermediate-level in MS Excel, MS Word, and MS Outlook and at an intermediate-level for additional proprietary applications. The employee must have demonstrated ability to perform in computer intensive environments, comprehend the interaction of electronic system interfaces, and possess intermediate-level skills to retrieve and convert the form of electronic data into a format useful in other productive operations.

REQUIRED COMPLIANCE COURSES
Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).
Attend all BSA training or complete and pass all online BSA training tests as applicable.

LANGUAGE SKILLS
Ability to read, write and comprehend the English language and understand basic instructions, correspondence and emails.

MATHEMATICAL SKILLS
Ability to apply concepts such as fractions, percentages, addition, subtraction, multiplication, and division in all units of measure using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money. Ability to calculate figures and amounts and work with statistical concepts.

REASONING ABILITY
Ability to understand and carry out basic instructions.

PHYSICAL ABILITY

AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) and its AMENDMENTS ACT OF 2008 (ADAAA) SPECIFICATIONS

PHYSICAL REQUIREMENTS
Perform primary sedentary work with limited physical exertion and occasional lifting up to 25 lbs. must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS
Must be able to routinely perform work indoors in a climate-controlled private office with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently and work effectively either on your own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

This is a full-time position with competitive benefits and salary commensurate with experience.


How to Apply  I  Benefits

Network Administrator I

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual for a Network Administrator I.

GENERAL SUMMARY
Maintain and support technical network infrastructure including; hardware, software and ancillary systems. Provides level 2 support for internal users, troubleshoots, debugs and resolves problems. Perform incident response root (IRT) cause analysis, monitors and tune platforms to ensure expected availability and performance levels are achieved. Administers day to day operation of the LAN/WAN including server maintenance, backups, communication lines, security oversight, data and media restoration.

MAJOR DUTIES AND RESPONSIBILITIES

  • Responsible for the email server management and maintenance of all non-mainframe servers, managed switches, and routers. This includes reviewing/installing all employees’ firmware and BIOS, RAID driver/firmware, Embedded Systems Management updates provided by the respective vendor.
  • Administrator of the following systems: Storage Area Network and fiber channel switches, VMware ESX hosts, Solarwinds Orion network monitor, Cisco switches, and Cisco routers.
  • Responsible for maintaining and supporting the Microsoft and VMware Virtual Desktop Infrastructure (VDI) along with clients.
  • Responsible for understanding and troubleshooting routing protocol issues.
  • Responsible for creating and maintaining thorough documentation concerning network addresses, physical architecture and layout, and network/server configurations where necessary. Additionally, create detailed installation and troubleshooting instructions where vendor documentation is found wanting.
  • Assists with Disaster Recovery and Business Continuity Plan and performing test, when needed.
  • Domain configuration modifications, including Group Policy and Software Distribution.
  • Work with 3rd party vendors to resolve network connectivity and communication-related problems as needed.
  • Assist in the implementation of project plans for all network projects and facilitate project implementations on a timely basis.
  • Is able to work independently on broad assignments and capable of making decisions both involving projects as well as ongoing troubleshooting.
  • Work with various vendors to provide IT Support on the variety of contract systems.
  • Maintain security rights and directory structure as outlined by IT policies and by adhering to generally accepted best practices.
  • Perform daily monitoring of the critical systems in order to prevent major system failures. This includes checking event logs, system resource availability, application logs, and any future performance logs.
  • Ensures that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA), GLBA, NCUA, FFIEC, NIST, and CIS.
  • Attends all BSA training or completes and passes all online BSA training tests as applicable, and according to BSA Policy requirements.
  • Perform other related work as assigned and initiative using available resources to achieve established goals.

EDUCATION & EXPERIENCE

  • Bachelor’s degree preferred or minimum of two years' IT experience in production environment.
  • Professional, business-focused attitude and a team player.
  • Experience with Active Directory/LDAP and MS Exchange.
  • Two Plus Years of Experience with VMware ESX Hyper Vior and VMware View (VDI) deployment.
  • Knowledge on Veritas NetBackup and IBM SAN(Storwize) is a plus.
  • 2 plus years of IT experience in routing, switching in an enterprise environment.
  • Demonstrated proficiency with the design, provisioning and troubleshooting of LAN/WAN connectivity technologies.
  • Comprehensive hands on experience with LAN/WLAN/WAN/MAN technologies.
  • Proficiency working with access control list (ACLs), TCP/IP. VLAN, VRF, Port Security, IP Multicast, routing and switching preferred.
  • Industry certification in the following a plus: Network +, Security +, VMware VCP, CCNA, MCSE.
  • Comprehensive hands on experience with Cisco devices is preferred.
  • Comprehensive hands on experience with Firewall management preferred.
  • Background in Network Security is a plus.

BSA COMPLIANCE
Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).

Attend all BSA training or complete and pass all online BSA training tests as applicable.

LANGUAGE SKILLS
Ability to read, write and comprehend the English language and understand basic instructions, correspondence and emails.

MATHEMATICAL SKILLS
Ability to apply concepts such as fractions, percentages, addition, subtraction, multiplication, and division in all units of measure using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money. Ability to calculate figures and amounts and work with statistical concepts.

REASONING ABILITY
Ability to understand and carry out basic instructions.

PHYSICAL ABILITY

AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) and its AMENDMENTS ACT OF 2008 (ADAAA) SPECIFICATIONS

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk and hear. Specific vision abilities required by the job include: close vision; distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The Employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

This is a Full-time position with competitive benefits and salary commensurate with experience.


How to Apply  I  Benefits

Staff Accountant

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual to serve as a Staff Accountant.

GENERAL SUMMARY
This position is responsible for reconciling assigned general ledger accounts, assisting with the month end close process. This position is responsible for preparation of entries to the general ledger according to generally accepted accounting principles ensuring NIHFCU compliance with applicable federal, state and local regulations.

MAJOR DUTIES AND RESPONSIBILITIES

  • Prepare and record financial transactions for balance sheet and income statement accounts.
  • Assist in the completion of month-end closing activities.
  • Prepare and post standard and non-standard journal entries.
  • Analyze research and review unusual entries or balances.
  • Serve as the backup to the accounts payable/accounts receivable specialist.
  • Reconciles and monitors activity in assigned general ledger accounts timely and accurately. Troubleshoot and resolve escalated customer and internal issues in a timely professional manner. Review general ledger reconciliations for accuracy and resolve any variances or identified errors. Adhering to the following guidance:
    - Within 30 days outstanding: Anticipated clearing in the next 30 days or known documented variance.
    - Within 60 days outstanding: items to be brought to the attention of the Team Leader - Senior Accountant for assistance in resolving.
    - Within 90 days outstanding: seek write off approval or sound documented basis for retaining longer. Variances older than 90 days specificity require approved by Controller & CFO. Advise Team Leader - Senior Accountant of these items requiring assistance or escalation. Alert Team Leader - Senior Accountant of heighten potential transaction risks.
    - Implements changes and coordinate with other staff members as appropriate. Corrects account errors and problems. Ensures that all available resource materials and options are fully utilized whenever possible to arrive at a solution. Completes calculations, forms, and documents accurately and inspects all documents for accuracy and completeness.
  • Maintains records of financial documents with appropriate supporting documentation.
  • Prepare and effectively communicate financial statement fluctuations, both balance sheet and income statement as it relates to the prior period and assist in the identification of the root cause of any issues.
  • Assist in supplying information for both internal and external auditors.
  • Assist in the review and documentation of internal controls, policies and procedures and make recommendations for improvements.
  • Prepare or review standard month-end reports and presentations and distribute within deadlines.
  • Maintain various schedules for proper recording of transactions.
  • Ad hoc reporting and analysis as assigned.
  • Attends all assigned training and successfully completes training tests as applicable.
  • Provide leadership through personal actions and day-to-day management practices to support NIHFCU's values.
  • Reports to the Manager of Accounting, Human Resources or to senior management any actual or suspected fraud or financial dishonesty or wrong-doing involving Member transactions, employees, or NIHFCU.
  • Team with other NIHFCU employees and provide guidance for proper entry and reporting of transaction activity in a timely and accurate manner.
  • Access Member or Employee's personal and financial information only as required by the job. Maintain the confidentiality and security of all Member or Employee's personal and financial information.
  • The ability to be bonded.
  • Complete special projects as directed by the Controller.

EDUCATION & EXPERIENCE
Employee should have a minimum BA/BS degree (or equivalent in the case of international candidates) in Accounting, Finance or Business Administration, with 1-2 years of experience preferred.

TECHNICAL SKILLS
Employee must possess an understanding of how to operate standard office equipment effectively, demonstrated ability to work with associates and senior management as well as external parties such as auditors/examiners and vendors, and perform at an intermediate-level in MS Excel, MS Word, and MS Outlook and at an intermediate-level for additional proprietary applications. The employee must have demonstrated ability to perform in computer-intensive environments, comprehend the interaction of electronic system interfaces, and possess intermediate-level skills to retrieve and convert the form of electronic data into a format useful in other productive operations.

REQUIRED COMPLIANCE COURSES
Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).

Attend all BSA training or complete and pass all online BSA training tests as applicable.

LANGUAGE SKILLS
Ability to read, write and comprehend the English language and understand basic instructions, correspondence and emails.

MATHEMATICAL SKILLS
Ability to apply concepts such as fractions, percentages, addition, subtraction, multiplication, and division in all units of measure using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money. Ability to calculate figures and amounts and work with statistical concepts.

REASONING ABILITY
Ability to understand and carry out basic instructions.

AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) and its AMENDMENTS ACT OF 2008 (ADAAA) SPECIFICATIONS

PHYSICAL REQUIREMENTS
Perform primary sedentary work with limited physical exertion and occasional lifting up to 25 lbs. must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable ofregular, reliable and timely attendance.

WORK CONDITIONS
Must be able to routinely perform work indoors in a climate-controlled private office with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at vanous levels within and outside of the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

This is a Full-time position with competitive benefits and salary commensurate with experience.


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