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National Public Data Breach

Protecting Yourself in the Wake of the National Public Data Breach: Essential Steps to Avoid Scams and Fraud

The recent alleged hack at National Public Data (NPD) has sent shockwaves across the globe, potentially exposing the personal information of billions of individuals in the United States, the United Kingdom, and Canada. The breach, revealed through a class-action lawsuit, reportedly includes sensitive data such as names, addresses, and Social Security numbers (SSNs). While the full extent of the breach is still under investigation, this incident underscores the critical need for everyone to take immediate action to protect themselves from the numerous scams that could arise from such a massive data exposure.


>>>  This hack was not targeting NIHFCU members and the credit union was not breached.

However, as your credit union, we want to raise your awareness of this global incident and provide a comprehensive guide on how to protect yourself and what actions to take to safeguard your identity and finances in light of this breach.

We also wish to remind you of several programs we provide to help mitigate your ongoing exposure to identity theft.  Among them are:

  • My Credit Rx – 24/7 access to your credit score, credit report and other credit tools

  • TotalCare Checking – with identity theft monitoring and resolution services

  • Account Alerts – automated texts and emails notifications to help you identify unauthorized account activity

  • Greenpath Financial Wellness – educational resources to help you safeguard against ID theft and financial fraud


Freeze Your Credit Immediately
One of the most effective ways to prevent identity theft is to freeze your credit. This blocks anyone from opening new accounts in your name using your SSN, a common tactic for fraudsters. You can initiate a credit freeze by visiting the websites of the three major credit reporting agencies—Equifax, Experian, and TransUnion. This step is free, doesn’t affect your credit score, and can be temporarily lifted when you need to apply for credit.

By freezing your credit, you make it much harder for criminals to use your SSN to:
– Open new credit accounts: Prevents fraudsters from taking out loans, opening credit cards, or securing financing under your name.
– Apply for loans: Blocks the ability of criminals to apply for personal, auto, or home loans using your stolen SSN.


Be Wary of Phishing and Smishing Attacks
With your personal information potentially compromised, be extra cautious of phishing (email) and smishing (SMS) attacks. Cybercriminals can use your stolen SSN and other data to craft highly convincing messages that trick you into revealing more information or downloading malware.

To protect yourself:
– Do not click on links: Avoid clicking on links in unsolicited emails or text messages.
– Verify the source: Always verify the sender’s identity through a known and trusted communication channel before responding.
– Avoid sharing sensitive information: Never provide your SSN, account details, or passwords in response to unsolicited requests.


Strengthen Your Passwords and Use a Password Manager
Ensure that all your online accounts are protected with strong, unique passwords. Avoid reusing passwords across multiple sites, as this increases the risk of account takeovers if one password is compromised.

A password manager can help you:
– Generate complex passwords: Creates long, unique passwords that are hard for hackers to guess.
– Store passwords securely: Keeps your passwords safe and accessible only to you.


Regularly Monitor Your Financial Accounts
Keep a close eye on your credit union, bank and credit card statements, as well as any other financial accounts, for suspicious activity. Early detection of unauthorized transactions can help you prevent further fraud.

Specifically, you should:
– Review account statements: Regularly check for unfamiliar charges or withdrawals.
– Order your credit reports: Obtain free weekly credit reports from the three major credit bureaus through annualcreditreport.com and review them for any errors or signs of fraud.
– Dispute any inaccuracies: If you find discrepancies, contact the credit bureau immediately to dispute the information and correct your report.


Consider Identity Theft Protection Services
Identity theft protection services can help you monitor your personal information and provide assistance if you become a victim of identity theft. These services often include:

Credit monitoring: Alerts you to changes in your credit report, such as new accounts or credit inquiries.  Learn more and register for NIHFCU’s My Credit Rx
Identity restoration: Provides support in recovering from identity theft, including helping you repair your credit and resolve fraudulent accounts. Learn more and switch to NIHFCU’s TotalCare Checking with ID Theft Restoration and Moderation services


Report Suspicious Activity Immediately
If you suspect that your SSN or other personal information has been used fraudulently, take action immediately:
File a report with the FTC: Visit IdentityTheft.gov to report identity theft and create a recovery plan.
Contact your financial institutions: Notify your bank, credit union, and credit card companies to prevent further unauthorized transactions.
Place a fraud alert: Consider placing a fraud alert on your credit reports, which warns creditors to take extra steps to verify your identity before opening new accounts.


Educate Yourself and Your Family
Knowledge is your best defense against fraud. Stay informed about the latest scams and fraud tactics, and share this information with your friends and family. The more aware you are of the potential risks, the better equipped you’ll be to avoid falling victim to them.

Key areas to focus on include:
– Common fraud schemes: Learn about different types of scams, such as phishing, smishing, and impostor scams.
– Safe online practices: Teach your family how to create strong passwords, recognize phishing attempts, and safely use the internet.


Child Identity Theft: A Growing Concern
While identity theft is a concern for everyone, children are particularly vulnerable because their personal information can be used for years before the crime is detected. According to the Federal Trade Commission (FTC), child ID theft occurs when someone uses a minor’s personal information, such as their SSN, to commit fraud. A thief might use a child’s information to get a job, government benefits, medical care, utilities, or even apply for a car loan or mortgage. The damage can go unnoticed until the child applies for credit, a job, an apartment, or insurance years later.


Warning Signs of Child Identity Theft – Be alert for these signs that someone might be misusing your child’s personal information:
– Denied Government Benefits: Your child is turned down for government benefits because those benefits are being paid to another account using your child’s SSN.
– IRS Notices: You receive a notice from the IRS stating that your child didn’t pay income taxes, or that their SSN was used on another tax return.
– Collection Calls or Bills: Your child receives collection calls or bills for products or services you didn’t receive.
– Denied Bank Accounts or Licenses: Your child is denied a bank account or driver’s license.
– Credit Card and Loan Offers: Receiving credit card or loan offers addressed to your child could indicate their information has been compromised. While occasional offers may be sent mistakenly, a sudden influx is a red flag.


Protecting Your Child’s Identity
– Monitor for Warning Signs: Keep an eye out for any of the warning signs listed above.
– Freeze Their Credit: Consider placing a credit freeze on your child’s credit report to prevent fraudsters from opening accounts in their name.
– Educate Your Child: Teach your child about the importance of protecting their personal information and being cautious online.


Use Call Blocking and Spam Filtering Features
Many fraudsters rely on phone calls and text messages to carry out their schemes. Protect yourself by using call blocking and spam filtering features provided by your mobile carrier.

These features can:
– Reduce unwanted calls: Block spam and scam calls before they reach you.
– Filter suspicious messages: Prevent potentially harmful text messages from landing in your inbox.


Scenarios of How Fraudsters Could Use Your Stolen SSN
Understanding the different ways fraudsters can exploit your SSN can help you stay vigilant. Here are some common scenarios:
– New Account Fraud: Criminals can use your SSN to open new credit cards, take out loans, or even apply for government benefits in your name. This can severely damage your credit score and leave you responsible for debts you didn’t incur.
– Tax Fraud: With your SSN, a fraudster can file a fraudulent tax return in your name, claiming a refund and causing significant delays and complications with your legitimate tax filing.
Medical Identity Theft: Using your SSN and other personal details, a criminal can receive medical care in your name, leaving you with hefty bills and incorrect medical records that could affect your future care.
– Employment Fraud: Fraudsters can use your SSN to obtain a job, which can result in erroneous tax liabilities for income you never earned and complications with Social Security benefits.
– Criminal Identity Theft: If a fraudster uses your SSN when arrested for a crime, it could result in a criminal record being created in your name, leading to legal troubles and complications in your personal and professional life.
– Loan Application Fraud: Your SSN can be used to apply for personal, auto, or home loans, leaving you with debt and a damaged credit score.


Conclusion
The alleged National Public Data breach is a stark reminder of the importance of protecting your personal information. While the full extent of the breach is still unknown, the risk to your identity is real. By taking the steps outlined in this guide, you can significantly reduce your chances of falling victim to identity theft and fraud. Remember, staying vigilant and informed is your best defense against these threats. Don’t wait until it’s too late—take action now to safeguard your identity and protect your financial future.